Over the last decade, Marc Metrick, President of Saks Fifth Avenue, has established himself as one of the brightest executives in the evolving retail landscape. With over 25 years of cross-functional experience in strategic development, merchandising, marketing, operations and finance, Metrick has shown a keen eye for spotting the next frontier. Since assuming his role in 2015, his strategic focus on reinventing and elevating the customer experience has enhanced Saks Fifth Avenue’s reputation as a leading luxury retailer and fashion authority.
He recently oversaw the $250 million renovation of Saks Fifth Avenue’s iconic New York Flagship, creating the ultimate luxury shopping destination with immersive experiences, high-touch services and an unparalleled merchandise assortment. Beyond New York City, the flagship serves as the beacon for Saks’ 41-store footprint across the U.S. and Canada, and the luxury retailer continues to introduce aspects of this model across its entire fleet. On the digital front, Metrick and his team are leading the way in luxury clienteling by empowering its style advisors with digital tools, as well as making strategic investments to its digital channels – saks.com and the Saks app.
“I think over time, whether it’s because of the internet or brands opening their own stores or new entrants to the market, making a transaction wasn’t going to be why you came into a department store. You have to come to a department store for other reasons,” says Marc Metrick told WSJ Magazine last year.
Join the HBS Club of NY as we host Saks president Marc Metrick in an exclusive conversation moderated by CNBC’s retail reporter, Courtney Reagan.
LOCATION TBD – Midtown Manhattan
Please note that no refunds will be issued.
President, Saks Fifth Avenue.
Marc J. Metrick was named President of Saks Fifth Avenue in April 2015. A highly accomplished retail industry executive with deep experience in strategy development, merchandising, marketing, operations and finance, Metrick has nearly 25 years of experience in the retail industry and has spent the past 15 years in senior leadership roles at Saks Fifth Avenue and Hudson’s Bay Company.
Prior to his appointment, Metrick was HBC’s Chief Administrative Officer, reporting to the Office of the Chairman, where he developed corporate strategies for all of the company’s operating units and sat on HBC’s Executive Committee. Metrick played an instrumental role in HBC’s acquisition of Saks in 2013 and focused on developing the strategy that Saks is now successfully pursuing. He joined Hudson’s Bay Company in 2012 as Chief Marketing Officer, where he oversaw all marketing and digital commerce for Hudson’s Bay and Lord + Taylor. Prior to this, Metrick served as the Chief Strategy Officer at Saks Fifth Avenue.
Metrick is a member of the Executive Committee of the Board of Directors of the National Retail Federation, and he is on the Advisory Board of the Jay H. Baker Retailing Center at The Wharton School at the University of Pennsylvania.
Metrick has a Bachelor of Science degree in Business Administration from Boston University.
CNBC Retail Reporter
Courtney Reagan is CNBC’s Retail Reporter. In 2011, Reagan was named general assignment reporter for CNBC’s Business Day programming and regularly contributes to “Nightly Business Report” on public television and CNBC.com.
Reagan received the National Retail Federation’s Influencer Award on “The List of People Shaping Retail’s Future 2016.”
She holds bachelor’s degrees in finance and mass communication from Miami University in Oxford, Ohio. Reagan graduated with distinction from NYU’s Stern School of Business with a MBA with specializations in economics, luxury marketing and entertainment/media/technology. She was her class recipient of the “Excellence in Economics” for academic achievement in economics while at NYU.
Reagan is a member of the American Cancer Society Team DetermiNation Marathon Team 2013, 2015, 2016 and 2019.
Follow Courtney Reagan on Twitter @CourtReagan.